Nym: Comparative “Hard vs. Soft” Censorship Research
2023
Abstract
In addition to hands-on product research, I authored a comparative study examining how modern censorship operates through both complex infrastructure controls and softer, algorithmic levers. This research moved beyond a simplistic “East vs. West” view of censorship by showing that democracies and authoritarian regimes alike employ mechanisms that can limit information, though in different ways. I traced how “hard” censorship methods (such as deep packet inspection, DNS or IP blocking, and national firewalls) often intersect with “soft” controls (like algorithmic downranking, shadow bans, or opaque content moderation policies on social platforms). By connecting these dots, the paper provided a more nuanced vocabulary that both product teams and policy analysts at Nym could use to assess information barriers in any given market.

The Challenge
The framework I developed situates nominally free-speech jurisdictions alongside overtly censorial ones on a continuum. For example, while an authoritarian state might outright block websites or throttle traffic as a form of hard control, democratic societies might achieve a milder form of suppression via automated de-prioritisation of certain content or by relying on broad Terms of Service enforcement that isn’t transparent to users. My analysis highlighted that from a user’s perspective, the outcome (information becoming harder to find or share) can be similar whether a network firewall or an algorithmic ranking system causes it. This insight is practical for Nym: it means our designs for content discovery, reliability, and user communications must account for scenarios where visibility is subtly “throttled,” not just where content is entirely blocked.
Conclusion
By mapping out these parallel tracks of censorship, I provided Nym’s team with a set of heuristics for measuring and prioritising interventions in different environments. For instance, the research suggests when to focus on anti-surveillance features (to combat complex controls) versus when to prioritise transparency and user empowerment features (to combat soft, opaque controls). Ultimately, this comparative perspective has enriched Nym’s approach to building censorship-resilient tools, ensuring that we consider not only the classic internet shutdown scenarios but also the quieter forms of censorship that occur on mainstream platforms.


